Last updated: 23 July 2026
Pharmacy Weight Loss Cirencester | GPhC Registration No. 9012511 | Last Updated: July 2026
Pharmacy Weight Loss Cirencester is a GPhC-registered online pharmacy weight loss clinic serving Cirencester and the surrounding areas. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient and customer.
When you use our services, we may collect and process the following categories of personal data:
Personal Information: Full name, date of birth, gender, contact details including email address, phone number, and postal address.
Health and Medical Data: Medical history, current medications, weight, BMI, lifestyle information, and any other health details you provide during consultations or when completing our online assessment forms. This is classified as special category data under UK GDPR and is handled with the highest level of care.
Transaction Data: Payment and billing information, order history, and prescription records.
Technical Data: IP address, browser type, device information, and website usage data collected through cookies and similar technologies.
We use your personal data for the following purposes, all of which are grounded in lawful legal bases under UK GDPR:
Providing Healthcare Services: To process your online consultation, enable pharmacist review and approval of your order, and dispense and deliver your prescribed treatment. Delivery is typically completed within 1 working day once your order has been approved by our pharmacist.
Patient Safety: To ensure appropriate medication is dispensed, conduct clinical checks, and follow up on your health and treatment progress where necessary.
Legal and Regulatory Compliance: To meet our obligations as a GPhC-registered pharmacy, including maintaining accurate prescription and dispensing records as required by law.
Communication: To respond to your enquiries, send order confirmations, and provide important updates relating to your treatment or account.
Service Improvement: To analyse how our website and services are used in order to improve user experience and the quality of care we provide.
Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device when you visit our website.
We use essential cookies necessary for the website to function correctly, as well as analytical cookies to monitor website performance and usage. You may adjust your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.
We do not sell or rent your personal data to any third party. We may share your data only in the following limited circumstances:
Healthcare Professionals: Where clinically necessary, relevant health information may be shared with other healthcare providers involved in your care, such as your GP.
Service Providers: We work with trusted third-party providers who assist with delivery, payment processing, and IT services. These providers are contractually required to handle your data securely and only for the purposes we specify.
Legal Obligations: We may disclose data where required to do so by law, regulatory authority, or to protect the safety of patients or the public.
All third-party partners we work with are required to comply with UK data protection law.
We retain patient and prescription records for a minimum of eight years in accordance with NHS and GPhC guidelines, or longer where legally required. Other personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy.
We implement appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, or misuse. Our systems are regularly reviewed to ensure your information remains secure.
If you have any questions about this privacy policy, wish to exercise any of your data rights, or have a concern about how your data has been handled, please contact us. We aim to respond to all data-related enquiries within 48 hours.
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009
Pharmacy Weight Loss Cirencester
GPhC Registration No. 9012511